Flutter Bug Photography | Privacy Policy
We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 Cth (the “Act”).
By using this Website you are accepting the practices described in this Privacy Policy.
1. We do not collect your personal information if you are merely browsing this Website.
2. We may collect your personal information if you provide that information when you place an order on this Website or if you email any query's via website contact menu.
3. The information we collect about you may include your name, address, telephone number, email address and other details.
4. If you elect not to provide your personal information to us we may not be able to provide you with the products you have ordered or wish to order.
5. We do not store any credit card information obtained through our Website.
6. All prices shown on website are Inc GST
Flutter Bug Photography waves debit/credit processing fee's in proofing and online ordering.
(1.5% processing and admin fee if applicable)
Stripe secure gateway (PCI Service Provider Level 1)
Encryption of sensitive data and communication - All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static white list. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
6. You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes we collected that information or for related purposes including for example:
(a) to fulfill your order;
(b) to respond to any of your requests;
(c) to monitor trends in sales and to better understand the requirements of our customers;
(d) as required by law;
7. We can use your personal information for purposes not disclosed in this Privacy Policy if it is required or authorised by law, we reasonably believe it is necessary to lessen a serious and imminent threat to an individual’s life, health or safety or to public health or public safety or we reasonably suspect that unlawful activity has been, is being or may be engaged in and we use or disclose your personal information as a necessary part of our investigation of the matter or in reporting our concerns to the relevant authorities.
8. If you provide information to us about another person you do so on the grounds that you are authorised to provide that information and that you will advise that person you have provided that information to us and of the contents of this Privacy Policy.
9. We have implemented security measures to protect your personal information from loss, theft, misuse, unauthorised access, alteration or destruction.
10. Access to your information is only available to your Child Card Centre.
11. Images are uploaded into a secure gateway that is password protected for your centre. Password is on flyer that only parents or caregivers have access to.
12. You acknowledge that no data transmission over the Internet can be guaranteed to be secure. We therefore do not warrant the security of any information you send to us or receive from us online. Once we receive the information we are required to protect it in accordance with the Act.
13. All Flutter Bug Photography images are kept on a secure NAS Drive that is dedicated to storage of your images. There, the images are stored and backed up on drives where physical access is restricted to Owner/photographer Angela Stenhouse firewalls and virus protection are implemented, electronic access to downloadable images are controlled by industry standard authentication controls within website platform. Only you and Flutter Bug Photography have access to images, we do not use your images for advertising on any platform.
14. Portraits that are purchased can be downloaded directly from website platform on your order receipt sent to you via email. Images will be available automatically if paid via credit card at the bottom of your order receipt, images need to be downloaded within 7 days. If purchasing digital file via direct deposit, you will not get a confirmation to download until payment has been finalised on our end. Right click in JavaScript has also been disabled to stop print and save on image.
15. We do not give out passwords to your centre over the phone, we need to confirm that you are a parent at the centre before we email you a copy of the password.
16. You consent to receive direct marketing materials from us now or in the future. If you do not want to receive direct marketing you can unsubscribe to any direct marketing material sent to you.
17. If you do not want your child's image to be uploaded onto website, please contact Flutter Bug Photography prior or on photo day and a personal link will be sent to you.
18. Flutter Bug Photography does not use any children's images on website for advertising purposes unless parent has given permission in writing.
19. All orders must be paid for in full before printing.
20. All Graphics are designed owned by Flutter Bug Photography. Graphics are not given out or can be used as downloadable files. Copyright protected since 2009